We're here for you two
Questions, hiccups, or ideas for making Untoo better: we read everything and reply personally. Start with the FAQs below, and if you don't find your answer, write to us.
Contact us
Email contact@untoo.app and tell us what's up. Screenshots help a lot. Please write from the email you use to sign in so we can find your account.
Response time
We usually reply within 1 to 2 business days, in English or Spanish. Account and billing issues get priority.
App version
Latest release: 1.0.0 on iOS and Android. You can check your version in the app under Settings, at the bottom of the screen. Requires iOS 16 or Android 8 and newer.
Frequently asked questions
Is Untoo free?
Does one Premium subscription cover both of us?
How do I invite my partner?
Does Untoo connect to my bank?
What languages and currencies does it support?
How does splitting work?
Can I export my data?
How do I cancel Premium?
How do I delete my account?
What happens to our shared history if one of us leaves?
Troubleshooting
My partner's entries aren't showing up
I can't sign in
We upgraded but my partner doesn't have Premium
Voice logging isn't working
My invite code expired
A recurring expense didn't post
Something else is off
Policies and your data
Privacy Policy
What we store, why, and who processes it. Read the privacy policy.
Terms of Service
The agreement that covers your use of Untoo. Read the terms.
Delete your account and data
How deletion works, in the app or by request. See the steps.